Contact Us

What to Include in Your Message

Please provide the following details where relevant:

• Your name.
• Your order number, if available.
• The email address used at checkout.
• The product name and selected version.
• A clear description of your question or issue.
• Relevant photographs if an item arrived damaged, incorrect, or incomplete.

Please do not send passwords, full payment-card numbers, card security codes, or government identification documents.

Product Questions

Need more information before choosing your equipment? Contact us with the product name and your question about weight options, resistance settings, dimensions, assembly, or included components.

For bundle questions, please specify the bundle you are considering. For help with equipment you already own, include your order number and describe the part or instruction you need assistance with.

Shipping and Delivery

Please review the Shipping Policy available on our website for delivery destinations, processing estimates, shipping options, and charges.

If your shipment is delayed, missing, or marked as delivered but has not arrived, contact us with your order number and tracking number, if available.

For an address correction or cancellation request, contact us as soon as possible. We will check the order status and explain the available options. Changes may not be possible once an order has been processed or shipped.

Returns and Refunds

To request a return or refund, email support@armvora.com with your order number and the details of your request.

Please review the Return & Refund Policy available on our website for the applicable return period, eligibility conditions, costs, and refund process.

Contact us before mailing merchandise back. Our team will provide instructions and the appropriate return address in accordance with our policy. Do not send products to the business address below unless our team specifically instructs you to do so.

Damaged Items and Warranty Questions

If an item arrives damaged, defective, incorrect, or incomplete, contact us with your order number and a description of the issue. Where possible, include photographs of the item and its packaging.

For warranty questions, provide the product name, order number or proof of purchase, and details of the issue. Our team can explain the applicable coverage and the next steps for your purchase.

Payment and Billing

For questions about a charge, payment, or refund, include your order number, transaction date, and amount.

If you share a screenshot, conceal full card numbers and unrelated financial information. Please review the Terms of Service available on our website for general purchase terms.

Privacy Requests

For questions about your personal information or to submit a privacy request, email support@armvora.com and describe your request.

Information about our data practices and applicable privacy rights is available in our Privacy Policy.

Our Related Brand

Fitzoraz LLC Group also owns and operates Fitzoraz, an online retail brand offering home exercise equipment, core and cardio trainers, resistance-training tools, and fitness accessories.

Armvora and Fitzoraz are separate branded storefronts under the same legal owner. For purchases made on Armvora.com, use the Armvora support details on this page. For purchases made on Fitzoraz.com, use the support details published on that website.