الشحن

Shipping Policy

Last updated: August 24, 2026

This Shipping Policy explains how Fitzoraz LLC, doing business as Armvora (“Armvora,” “we,” “us,” or “our”), processes and delivers orders placed through Armvora.com.

We currently ship eligible orders to customers in the United States and Germany. Please review the information below before placing your order.

1. Shipping Destinations

Armvora currently ships to valid residential and commercial addresses in:

  • United States
  • Germany

Shipping availability is determined by the delivery address entered during checkout. If your destination cannot be selected at checkout, we are currently unable to ship the order to that location.

Certain remote areas, military addresses, post office boxes, or carrier-restricted locations may not be eligible for delivery. Please contact us at support@armvora.com before ordering if you are unsure whether we can deliver to your address.

2. Shipping Cost

Armvora provides free standard shipping on eligible orders shipped to destinations we currently serve in the United States and Germany.

Any applicable shipping charge, tax, duty, or other mandatory cost will be disclosed during checkout before the customer submits payment. We do not add undisclosed delivery charges after an order has been completed.

Free shipping applies only to the standard shipping method unless a different method is expressly displayed and selected at checkout.

3. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully authorized.

Business days are Monday through Friday and exclude weekends and applicable public holidays. Orders placed outside normal business hours will begin processing on the next business day.

Processing may include:

  • Payment authorization and fraud-prevention review;
  • Verification of the shipping information;
  • Product inspection and packaging; and
  • Transfer of the shipment to the assigned carrier.

Processing time is separate from transit time. Shipment confirmation does not necessarily mean the carrier has already completed its first physical scan of the package.

4. Estimated Delivery Time

After the order has been processed and handed to the carrier, estimated transit time is:

  • United States: approximately 5–12 business days.
  • Germany: approximately 5–12 business days.

Including processing time, the estimated total delivery window is approximately 6–15 business days from the date the order is successfully confirmed.

Delivery estimates are provided in good faith but are not guaranteed arrival dates. Actual delivery time may vary because of the delivery location, product availability, carrier capacity, customs processing, severe weather, public holidays, transportation disruptions, or other circumstances outside Armvora’s reasonable control.

Where applicable consumer law establishes a mandatory delivery deadline or provides additional remedies for delayed delivery, those statutory rights remain unaffected.

5. Order Confirmation and Tracking

After placing an order, customers should receive an order confirmation at the email address provided during checkout.

When the order ships, we will normally send a shipping confirmation containing a tracking number or tracking link. Customers may track an order through our official tracking page:

Track Your Armvora Order

Tracking information may take 24–72 hours to display movement after the shipping confirmation has been issued. A temporary lack of tracking updates does not necessarily mean the package has stopped moving.

If tracking has not updated for an extended period, please contact support@armvora.com with your order number.

6. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address, recipient name, telephone number, and any necessary apartment, unit, building, or access information.

If you notice an address error, contact us immediately at support@armvora.com. We will make a reasonable effort to update the address before shipment, but changes cannot be guaranteed once processing or carrier transit has begun.

Armvora is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer. However, we will assist with available carrier options where reasonably possible.

7. Shipping Delays

Delivery may be delayed by circumstances including, but not limited to:

  • Severe weather or natural disasters;
  • Carrier service disruptions or unusually high shipping volume;
  • Customs inspections or border-processing delays;
  • Public holidays or regional closures;
  • Incorrect or incomplete delivery information;
  • Remote-area delivery limitations;
  • Transportation, labor, or public-service disruptions; and
  • Events beyond our reasonable control.

When we become aware of a material delay affecting an order, we will make a reasonable effort to provide an update using the contact information associated with the order.

A carrier delay does not automatically mean that a shipment is lost. Customers should review the tracking information and contact our support team before initiating a payment dispute.

8. Customs, Taxes, and Import Processing

Orders shipped internationally, including shipments to Germany, may be reviewed by customs or other government authorities.

Applicable taxes, duties, or import-related costs will be handled or disclosed as required by law and according to the information displayed during checkout. Customers will not be responsible for charges that were required to be disclosed before purchase but were not properly disclosed.

Customs clearance times are controlled by the relevant authorities and are not included in carrier transit estimates where clearance causes an exceptional delay.

9. Damaged Packages

Please inspect your package promptly after delivery. If the package or product arrives damaged, contact us as soon as reasonably possible at support@armvora.com.

Please include:

  • Your order number;
  • A description of the damage;
  • Clear photographs of the product;
  • Photographs of the outer packaging and shipping label; and
  • Any other information reasonably requested to investigate the issue.

Keep the product and original packaging until we confirm whether they are needed for carrier inspection or return processing. Eligible damaged or defective items will be handled according to our Return & Refund Policy, Warranty Policy, and applicable consumer law.

10. Lost or Missing Packages

If tracking shows no delivery and the estimated delivery window has passed, contact us at support@armvora.com. We will review the shipment and, where appropriate, open an investigation with the carrier.

If tracking shows “delivered” but you cannot locate the package, please:

  • Confirm that the shipping address on your order is correct;
  • Check entrances, mailrooms, reception areas, and other safe locations;
  • Ask household members, neighbors, or building staff;
  • Allow up to 48 hours for a premature carrier delivery scan; and
  • Contact us if the package remains missing.

We will evaluate each claim using the tracking record, delivery evidence, customer-provided information, and applicable law. The availability of a replacement or refund depends on the result of the investigation and the customer’s statutory rights.

11. Failed Delivery and Returned-to-Sender Packages

A shipment may be returned to the sender because of:

  • An incorrect or incomplete address;
  • Repeated unsuccessful delivery attempts;
  • Failure to collect the package from a designated pickup location;
  • Refusal of delivery; or
  • Carrier or customs restrictions.

If a package is returned to the sender, contact our support team. We will review the circumstances and explain the available reshipment, replacement, cancellation, or refund options.

Any deduction or reshipping charge will be applied only where permitted by law and where the customer was informed of the relevant cost or responsibility.

12. Cancellations Before Shipment

To request a cancellation, email support@armvora.com as soon as possible with your order number.

We cannot guarantee cancellation after an order has entered processing or has been transferred to the carrier. If the order can no longer be canceled, the customer may request a return in accordance with our Return & Refund Policy and any applicable statutory withdrawal rights.

13. Information for Customers in Germany

Customers in Germany retain all mandatory rights available under German and European Union consumer law. Nothing in this Shipping Policy excludes, limits, or replaces those rights.

Unless a different delivery period has been expressly agreed, orders will be delivered within the period required by applicable law. If an order is not delivered within the agreed or legally applicable period, the customer may provide an additional reasonable delivery period and may exercise available cancellation and reimbursement rights if delivery still does not occur.

For consumer deliveries in Germany, responsibility for accidental loss or damage remains with the seller until the goods are delivered to the customer or a person designated by the customer, except where applicable law provides otherwise.

Shipping-related remedies operate alongside the customer’s statutory withdrawal, conformity, and legal-guarantee rights. Please review our Return & Refund Policy and Warranty Policy for additional information.

14. Mailing and Return Address Notice

Do not mail products or returns to our business address without prior authorization.

The business address listed below is provided for business identification and correspondence. It is not automatically the authorized return facility for every order:

Fitzoraz LLC, doing business as Armvora
732 S 6th ST, STE N
Las Vegas, NV 89101
United States

Return instructions and the applicable return address must be obtained from our support team before sending a product. Unauthorized returns may experience delays because they may not arrive at the facility assigned to process the order.

See our Return & Refund Policy before mailing any item.

15. Customer Support

For shipping, delivery, or tracking assistance, contact:

When contacting us, include your full name, order number, and a concise description of the issue. Please do not send payment card details by email.

16. Related Armvora Policies

17. Policy Disclaimer

Delivery times shown in this policy are reasonable estimates based on normal processing and carrier conditions. They are not guaranteed arrival dates unless Armvora expressly confirms a guaranteed service in writing.

This policy does not limit any non-waivable rights available under applicable consumer law. If any provision conflicts with mandatory law, the mandatory legal requirement will apply to the extent of that conflict.

Armvora may update this Shipping Policy when its shipping services, destinations, carriers, operational practices, or legal obligations change. The version displayed on this page applies from the “Last updated” date stated above.